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Richard Lindsay Designs - Santa Fe Jewelry Designer Richard Lindsay's Official Web Site
 
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Your Privacy
 
We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website
 
Richard Lindsay Designs takes the privacy of your personal information very seriously and we will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. However, as described in more detail below, there are limited circumstances in which some of your information will be shared with third parties, under strict restrictions, so it is important for you to review this Privacy Policy. We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website.
 
In order to process your merchandise orders we must ask you to provide us with information about yourself and your credit card. This Privacy Policy describes the information we collect and how we use that information.
 
We use the information we collect about you in order 1) to provide our services for your transactions, 2) to provide customer service, and 3) to improve our products and services. We give access to individually identifiable information about our users only to those employees who require it to fulfill customer service requests.
 
This site contains links to other sites. We are not responsible for the privacy practices or the content of such websites.
 
Notification of Changes
 
This policy may be revised over time. We will post the amended Privacy Policy prominently on this website so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone. The original date of publication of this Privacy Policy and the dates of any revisions are posted near the bottom of the page at the end of this document.
 
Our Contacts with Our Customers
 
We communicate with customers on a regular basis via e-mail to provide requested services, and we may also communicate by phone to resolve customer complaints or investigate suspicious transactions. We use your e-mail address to confirm your purchases. We do not provide methods for you to opt out of these communications, but they will be primarily informational in nature rather than promotional. If you have asked to be included on our mailing list we also use your e-mail address to send you other types of communications that you can control, including information about new products, services and special promotions.
 
Our Policy As It Regards Children
 
We do not anticipate that children will make any on-line purchases from this website and it is therefore our policy that we do not allow minors (under the age of 18) to submit any personal information to us.
 
The Information We Collect and How We Use It.
 
All information is used internally ONLY, we DO NOT sell or distribute it to anyone outside our business.
 
Our site uses cookies to keep track of your transaction as you move from page to page and add or remove items from your shopping cart. These cookies "expire" after a short period on time and are not used by us after you leave the Richard Lindsay Designs web site.
 
To purchase products from Richard Lindsay Designs you must provide your name, address, phone number, e-mail address, and credit card details. We may also ask you to send by fax or mail photocopies of the credit card you used for the purchase and your drivers license – front and back – and your signature. We will provide you with a fax number you may use. These steps are to protect you and your good credit from unauthorized purchases which might be attempted by someone who has acquired your credit card number and other personal information. Financial information that is collected is used to bill the user for products and services only. In order to protect all our customers against potential fraud, we verify with third parties the information you provide. In the course of such verification, we receive personally identifiable about you from such services. In particular, when you use a credit card to make a purchase from Richard Lindsay Designs we will use card authorization and fraud screening services to verify that your card information and address matches the information that you supplied in the order form and that the card has not been reported as lost or stolen.
 
Our site uses a form for customers to request information, products and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers for ordering). Contact information from the form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may choose not to receive future mailings; see the choice/opt-out section below.
 
When using our suggestion form we ask visitors for contact information (like their email address). We use contact data from our form to send the user information about our company if the user chooses to receive it. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
 
We use contact data from our contests to send users information about our company if the user chooses. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
 
Because of the way that the World Wide Web communication standards work, when you arrive at or leave the Richard Lindsay Designs web site, we automatically receive the Web address of the site that you came from. We also collect information on which pages of our web site you visit while you are on the Richard Lindsay Designs web site, the type of browser you use and the times that you access our web site. We use this information only to try to understand our customers’ preferences better and to manage the load on our servers, so as to improve our service and your shopping experience. We do not track the Web sites that you visit after you leave the Richard Lindsay Designs site.
 
If you send us correspondence, including e-mails and faxes, we retain such information in the record s of your account. We will also retain customer service correspondence and other correspondence we send you. We retain these records In order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.
 
We use your IP address to help diagnose problems with our server,  to administer our website and to track our marketing efforts.
 
Disclosure to Third Parties
 
We will not sell or rent any of your personally identifiable information to third parties. We will not share any of your personally identifiable information with third parties except in the limited circumstances described below:
1. We share information with companies that help us process the transactions you request and protect our customers’ transactions from fraud, such as sharing your credit card number with a service that screens for lost and stolen card numbers.
2. We may disclose information that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity.
3. We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.
 
Security
 
Richard Lindsay Designs is very careful to protect our users’ information. When our registration/order forms ask you to enter sensitive information (such as credit card number), that information is encrypted and is protected with SSL – the industry standard technology. We do not maintain credit card information on our servers for longer than twenty-four hours and while the information is on our servers it is encrypted.
 
Choice/Opt-Out
 
Our site provides users the opportunity to opt-out of receiving communications from us at anytime. You may remove your name from our mailing list by visiting this page.
 
Correct/Update Information
 
You may correct any personal information you have previously submitted to us by visiting this page
 
Contacting Us
 
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:
 
Richard Lindsay Designs
3760 Academy Rd, Suite A
Santa Fe, NM 87507

505-988-4571

click here to contact us by e-mail.
 
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