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Your Privacy |
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| We have created this privacy statement in order to demonstrate our
firm commitment to privacy. The following discloses our information
gathering and dissemination practices for our website |
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| Richard Lindsay Designs takes the privacy of your personal information
very seriously and we will use your information only in accordance
with the terms of this Privacy Policy. We will not sell or rent your
personally identifiable information or a list of our customers to third
parties. However, as described in more detail below, there are limited
circumstances in which some of your information will be shared with
third parties, under strict restrictions, so it is important for you
to review this Privacy Policy. We have created this privacy statement
in order to demonstrate our firm commitment to privacy. The following
discloses our information gathering and dissemination practices for
our website. |
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| In order to process your merchandise orders we must ask you to provide
us with information about yourself and your credit card. This Privacy
Policy describes the information we collect and how we use that information. |
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| We use the information we collect about
you in order 1) to provide our services for your transactions, 2) to
provide customer service, and 3) to improve our products and services.
We give
access to individually identifiable information about our users only
to those employees who require it to fulfill customer service requests. |
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| This site contains links to other sites. We are not responsible for
the privacy practices or the content of such websites. |
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| Notification of Changes |
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| This policy may be revised over time. We will post the amended Privacy
Policy prominently on this website so that you can always review what
information we gather, how we might use that information, and whether
we will disclose it to anyone. The original date of publication of
this Privacy Policy and the dates of any revisions are posted near
the bottom of the page at the end of this document. |
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| Our Contacts with
Our Customers |
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| We communicate with customers on a regular basis via e-mail to provide
requested services, and we may also communicate by phone to resolve
customer complaints or investigate suspicious transactions. We use
your e-mail address to confirm your purchases. We do not provide methods
for you to opt out of these communications, but they will be primarily
informational in nature rather than promotional. If you have asked
to be included on our mailing list we also use your e-mail address
to send you other types of communications that you can control, including
information about new products, services and special promotions. |
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| Our Policy
As It Regards Children |
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| We do not anticipate that children will make any on-line purchases
from this website and it is therefore our policy that we do not allow
minors (under the age of 18) to submit any personal information to
us. |
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| The Information
We Collect and How We Use It. |
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| All information is used internally ONLY, we DO NOT sell or
distribute it to anyone outside our business. |
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| Our site uses cookies to keep track of your transaction as you move
from page to page and add or remove items from your shopping cart.
These cookies "expire" after a short period on time and are
not used by us after you leave the Richard Lindsay Designs web site. |
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| To purchase products from Richard Lindsay Designs you must provide
your name, address, phone number, e-mail address, and credit card details.
We may also ask you to send by fax or mail photocopies of the credit
card you used for the purchase and your drivers license – front and
back – and your signature. We will provide you with a fax number you
may use. These steps are to protect you and your good credit from unauthorized
purchases which might be attempted by someone who has acquired your
credit card number and other personal information. Financial information
that is collected is used to bill the user for products and services
only. In order to protect all our customers against potential fraud,
we verify with third parties the information you provide. In the course
of such verification, we receive personally identifiable about you
from such services. In particular, when you use a credit card to make
a purchase from Richard Lindsay Designs we will use card authorization
and fraud screening services to verify that your card information and
address matches the information that you supplied in the order form
and that the card has not been reported as lost or stolen. |
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| Our site uses a form for customers to request information, products
and services. We collect visitor's contact information (like their
email
address) and financial information (like their account or credit card
numbers for ordering). Contact information from the form is used to
send
orders and information about our company to our customers. The
customer's contact information is also used to get in touch with the
visitor when necessary. Users may choose not to receive future mailings;
see the choice/opt-out section below. |
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| When using our suggestion form we ask visitors for contact
information (like their email address). We use contact data from our
form to send the user information about our company if the user chooses
to receive it. The customer's contact information is also used to
contact the visitor when necessary. Users may opt-out of receiving
future mailings; see the choice/opt-out section below. |
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| We use contact data
from our contests to send users information about our company if the
user chooses. The customer's contact information is also used to contact
the visitor when necessary. Users may opt-out of receiving future
mailings; see the choice/opt-out section below. |
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| Because of the way that the World Wide Web communication standards
work, when you arrive at or leave the Richard Lindsay Designs web site,
we automatically receive the Web address of the site that you came
from. We also collect information on which pages of our web site you
visit while you are on the Richard Lindsay Designs web site, the type
of browser you use and the times that you access our web site. We use
this information only to try to understand our customers’ preferences
better and to manage the load on our servers, so as to improve our
service and your shopping experience. We do not track the Web sites
that you visit after you leave the Richard Lindsay Designs
site. |
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| If you send us correspondence, including e-mails and faxes, we retain
such information in the record s of your account. We will also retain
customer service correspondence and other correspondence we send you.
We retain these records In order to measure and improve our customer
service, and to investigate potential fraud and violations of our User
Agreement. We may, over time, delete these records if permitted by
law. |
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| We use your IP address to help diagnose problems with our server, to
administer our website and to track our marketing efforts. |
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| Disclosure to Third
Parties |
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We will not sell or rent any of your personally identifiable information
to third parties. We will not share any of your personally identifiable
information with third parties except in the limited circumstances
described below:
1. We share information with companies that help us process the transactions
you request and protect our customers’ transactions from fraud, such
as sharing your credit card number with a service that screens for
lost and stolen card numbers.
2. We may disclose information that we in good faith believe is appropriate
to cooperate in investigations of fraud or other illegal activity.
3. We disclose information in response to a subpoena, warrant, court
order, levy, attachment, order of a court-appointed receiver or other
comparable legal process, including subpoenas from private parties
in a civil action. |
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| Security |
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| Richard Lindsay Designs is very careful to protect our users’ information.
When our registration/order forms ask you to enter sensitive information
(such as credit card number), that information is encrypted and is
protected with SSL – the industry standard technology. We do not maintain
credit card information on our servers for longer than twenty-four
hours and while the information is on our servers it is encrypted. |
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| Choice/Opt-Out |
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| Our site provides users the opportunity to opt-out of receiving
communications from us at anytime. You may remove your name from our
mailing list by visiting this page. |
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| Correct/Update Information |
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| You may correct any personal information you have previously
submitted to us by visiting this page. |
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| Contacting Us |
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| If you have any questions about this privacy statement, the
practices of this site, or your dealings with this website, you can
contact: |
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Richard Lindsay Designs
3760 Academy Rd, Suite A
Santa Fe, NM 87507
505-988-4571
click here to contact us by e-mail.
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